Joanne Cicala Inscore and Jocelyn R. Normand are experienced in resolving conflicts through alternative dispute resolution, including arbitration and mediation. Jocelyn serves as an arbitrator and mediator on labor, commercial, contract and consumer matters. Joanne has helped to successfully negotiate settlements large and small in both class action and individual matters, including on behalf of state and local governments. She has drafted complex settlement agreements, including consent decrees and reviewed compliance with same. If you have an upcoming arbitration or mediation or a matter that you would like to vet, please consider a no-cost consultation with The Cicala Law Firm.